Finding You Coaching

Terms of Service

Last Updated: Sept 2026

Welcome!


Hello and welcome. I’m so pleased you’re here.

Before we begin working together—whether through 1:1 coaching, a group programme, a workshop, or resources via this website—please take a moment to read these terms. They’re here to create clarity and ensure we both feel safe, supported, and on the same page.

By accessing or using any services offered by Finding You Coaching, you agree to these terms and confirm that you are over 18 years of age.

A Note On Alcohol Dependency

If you are medically dependent on alcohol, it may be dangerous for you to suddenly stop drinking.

Please complete the AUDIT questionnaire here to learn about your level of dependency on alcohol

and contact your GP for medical supervised reduction where appropriate.

What I Do

Finding You Coaching offers:

  • 1 - 1 sobriety, life and nutrition coaching

  • Group coaching programmes and workshops

  • Support resources to help you feel better in your body, mind and everyday life.


Coaching is supportive, reflective, and action-oriented. It’s not therapy, medical treatment, or business consultancy. If you need clinical, medical, or financial advice, I’ll signpost where I can—but it’s up to you to seek out those services.

Coaching Credentials


As part of my professional development, I may use anonymised coaching hours toward certification and ongoing training.

I am:

IPHM Registered, Insured and Accredited Sober Coach through IPHM and

Janey Lee Grace's The Sober Coach Training

Certified Nutrition Coach through Amanda Hamilton's Nutrition Coach Academy

Certified Facilitator through Janet Bray Attwood's The Passion Test and Mastery of

Self-Love.


I also work in alignment with The Sober Code—a coach-led code of ethics designed to promote trust, transparency, and safety within the alcohol-free coaching space.

Confidentiality & Respect


Everything shared in 1:1 sessions is treated as strictly confidential, unless there is a legal obligation to disclose or a concern about serious harm to yourself or others.

  • 1 - 1 sessions are not recorded, unless you request otherwise.

  • Group coaching sessions may be recorded, but this will be clearly explained before you join and is always optional.

  • Your data is handled securely, in line with GDPR. See Privacy Policy for details.

Your Role as a Client


Coaching is a collaborative process. Your progress depends on your own honesty, openness, and commitment.

You agree to:

  • Share accurate and relevant information about your health. lifestyle and goals.

  • Take full responsibility for the decisions and actions you choose to take.

  • Seek appropriate medical or professional care if needed.

  • Show up with respect - for yourself, for others, and for the process.

Payments & Refunds


Payment is required in advance or as agreed upon at the time of booking.

1 - 1 Coaching

  • Prepaid sessions or packages are non-refundable but may be rescheduled or credited.

Courses, Workshops, Group Programmes

  • Deposits are non-refundable.

  • Balance must be paid no later than 48 hours before the start date.

  • Cancellations up to 7 days prior will be refunded minus a £25 admin fee.

  • Cancellations within 7 days prior to start date are non-refundable but may be credited toward other services.

  • Workshop payments are non-refundable, but if you can't attend, you're welcome to transfer your spot to someone else - just let me know before the day.

  • If the workshop doesn't go ahead as planned - low numbers, unforeseen circumstances - you'll be offered a full refund or a place on the next date, whichever you'd prefer.

  • Courses, workshops and meet-ups are not a substitute for professional medical, psychological, or therapeutic advice, diagnosis, or treatment. If you're dealing with a medical condition or mental health concern, please speak to your GP or another qualified professional.

  • Groups and workshops are small groups where people share things that feel personal. Please respect that - what's shared in the group stays in the group.

  • You'll need a stable internet connection and device with camera and microphone to join. I'm not able to refund for technical issues on your end, so worth testing your Zoom access ahead of time.

In special circumstances, refunds may be considered at my discretion.

Intellectual Property


All resources shared through Finding You Coaching—including PDFs, videos, emails, and course content—are for your personal use only. Please don’t copy, share, or republish them without permission.

Boundaries & Termination


This is a safe, respectful space.

I reserve the right to withdraw services if there is a breach of these terms, disrespectful behaviour, or a situation that compromises the integrity of the coaching relationship.

Legal Stuff


These terms are governed by the laws of the United Kingdom and/or Scotland. Any disputes will be handled in the relevant UK courts.

I may update these terms occasionally. You’ll always find the most recent version on my website.

www.findingyoucoaching.co.uk

Questions?

If anything is unclear or you'd like to talk through the details, just email:

gillian@findingyoucoaching.co.uk